TN410G  IBM Cloud Pak for AIOPs: Operating with Event Manager to reduce MTTR

Duration:    2 Days

Level:          Intermediate

Audience:   Systems Administrator

Next Sessions
Start (YYYY-MM-DD) End (YYYY-MM-DD) Language Amount
2024-05-09 2024-05-10 English 1750 EUR 1590
2024-05-23 2024-05-24 English 1750 EUR 1604
2024-06-06 2024-06-07 English 1750 EUR 1618
2024-06-20 2024-06-21 English 1750 EUR 1632
2024-07-04 2024-07-05 English 1750 EUR 1646
2024-07-18 2024-07-19 English 1750 EUR 1660
2024-08-01 2024-08-02 English 1750 EUR 1674
2024-08-15 2024-08-16 English 1750 EUR 1688
2024-08-29 2024-08-30 English 1750 EUR 1702
2024-09-12 2024-09-13 English 1750 EUR 1716
2024-09-26 2024-09-27 English 1750 EUR 1730
2024-10-10 2024-10-11 English 1750 EUR 1744
2024-10-24 2024-10-25 English 1750 EUR 1758
2024-11-07 2024-11-08 English 1750 EUR 1772
2024-11-21 2024-11-22 English 1750 EUR 1786
2024-12-05 2024-12-06 English 1750 EUR 1800
2024-12-19 2024-12-20 English 1750 EUR 1814
Overview

This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

Prerequisites
  • Understand how systems, applications, services, and network topology relate to one another
  • Have basic Linux command-line skills
  • Understand the kinds of events or alarms that are typical to an enterprise or telco customer
  • Describe the functions of the Event Viewer component of IBM Cloud Pak for AIOps
  • View events
  • Create filtered events views
  • Change the columns that are shown in event views
  • View related events and designate a possible root cause
  • View events that are periodic in nature
  • Create a Runbook automations
  • Change the priority of an event
  • Assign an event to a particular user or group
  • Course introduction
  • Unit 1. Accessing your lab environment
  • Exercise 1. About your lab environment
  • Unit 2. Seeing events in the Event Viewer
  • Exercise 2. Seeing events in the Event Viewer
  • Unit 3. Customize and create event views and filters
  • Exercise 3. Customizing event views
  • Unit 4. Viewing related events
  • Exercise 4. Viewing related events
  • Unit 5. Using the Topology Viewer
  • Exercise 5. Using the Topology Viewer
  • Unit 6. Create runbooks
  • Exercise 6. Create and use Runbooks
  • Course summary