F2900G  IBM Case Manager Essentials (V5.3.2)

Duração:     1 Dia

Nível:           Intermédio

Audiência:   Business Analyst

PRÓXIMAS SESSÕES
Início (AAAA-MM-DD) Fim (AAAA-MM-DD) Língua Preço
2023-11-10 2023-11-10 Português 800 EUR 1409
2023-11-24 2023-11-24 Português 800 EUR 1423
2023-12-08 2023-12-08 Português 800 EUR 1437
2023-12-22 2023-12-22 Português 800 EUR 1451
2024-01-19 2024-01-19 Português 800 EUR 1479
2024-02-02 2024-02-02 Português 800 EUR 1493
2024-02-16 2024-02-16 Português 800 EUR 1507
2024-03-01 2024-03-01 Português 800 EUR 1521
2024-03-15 2024-03-15 Português 800 EUR 1535
2024-03-29 2024-03-29 Português 800 EUR 1549
2024-04-12 2024-04-12 Português 800 EUR 1563
2024-04-26 2024-04-26 Português 800 EUR 1577
2024-05-10 2024-05-10 Português 800 EUR 1591
2024-05-24 2024-05-24 Português 800 EUR 1605
2024-06-07 2024-06-07 Português 800 EUR 1619
2024-06-21 2024-06-21 Português 800 EUR 1633
SÍNTESE

This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. 

PREREQUISITOS

None

Describe the users of IBM Case Manager
Identify components of IBM Case Manager
Create and process a case
Search for a case
Review a case
Add annotations and comments to a case
Split a case
Explore and identify the structure of a solution
Add a custom task
Add a quick task
Identify IBM Case Manager integration options

Introduction to IBM Case Manager    

  • Describe the uses of IBM Case Manager    
  • Identify components of IBM Case Manager

        
Create and process a case    

  • Identify a case    
  • List the components of a case type    
  • Describe the IBM Case Manager Client    
  • Add a case and process a work item

Review a case    

  • Search for a case    
  • Review a case    
  • Add annotations and comments to a case    
  • Split a case

Structure of a solution    

  • Describe IBM Case Manager solutions and their assets    
  • Identify IBM Case Manager environments    
  • Explore the IBM Case Manager Builder Step Designer    

Add runtime tasks    

  • Add a custom task    
  • Add a quick task        

IBM Case Manager integration options    

  • Identify IBM Case Manager integration options